Why is Comcast Email not working in Outlook?

admin | comcast Outlook | 2 minutes read | Modified on: 18-06-2024

Are you trying to access Comcast email through Outlook but unable to do so? Is your Microsoft Outlook account keep asking to provide the password for your Comcast or Xfinity account even after mentioning the correct password, IMAP/SMTP and SSL settings? Thinking why is Comcast email not working in Outlook? Continuously getting the same window as appearing below –

If yes, then MacMister Solutions is here to help you out. Just go through the write-up and we have explained some steps which you can try to resolve the necessary error.

Quick Note. Comcast Webmail which is also popular as Xfinity Email is an email service provider that is commonly used for professional and personal use. It is reliable, platform-independent and is easily compatible with variety of email applications and mobile devices. In order to setup Comcast email account, one need to make use of IMAP, POP, and SMTP settings

IMAP Serverimap.comcast.net
IMAP Port993
IMAP SecurityTLS or SSL
UsernameYour Comcast email address
PasswordYour Comcast password

How to Fix

However, the first thing you need to do is to cross-check the password you are entering. Because we sometimes easily develops a false sense of confidence about this. So, navigate to Comcast/Xfinity webmail page and login to ensure you are using the right password.

After successful login, move further and check the emails on a website. The page should look like this as shown here –

Now, go to the gear icon that represents Settings appearing on the top-right corner of the page.

Click on the Gear button and select Email Settings.

Click Security from Email Settings Page.

Now, find “Third Party Access Security” and ensure to tick the checkbox appearing next to “Allow access…”

This is required so that Microsoft Outlook can create a connection with Comcast account.

Comcast has introduced this in its security upgrade to enhance the security of a user account. But unfortunately, the feature is disabled for many users and they even didn’t receive the notification about this change. As a result, several Comcast customers start encountering issues when trying to access Comcast account in Microsoft Outlook. This was making them think that the password was a problem. Due to this, people started switching from their Comcast email account.

And if you are one of those users who are facing issues in accessing Comcast emails into any other email account or file format, then use our MacMister Comcast Email Backup Software Mac & Windows.

The application has 30+ webmail sources including Comcast and 15+ saving options. Users can simply choose Comcast from the list, add Comcast details and select the necessary saving option (PST, PDF, MSG, EML, EMLx, IMAP, G Suite, Gmail, CSV, HTML, MHT, Office 365, Yahoo, OLM, and more) in which they want to transfer Comcast emails. The tool is available with a free demo for evaluation and analysis. It also allows to import first 25 Comcast emails to required saving option with attachments free of cost.